If you have questions or concerns regarding this policy, you should first contact Djarum Cigar using the “Contact Us” link on the footer of the page.
INFORMATION COLLECTION AND USE
Use of Contact Information: Our primary goal in collecting personally identifiable information is (1) to provide you content, offers, and advertising by direct mail, email, and/or in other ways; (2) to monitor and conduct reviews of our products and offers; (3) to help us improve and develop products; (4) to send you administrative and/or legislative-related communications; and (5) to otherwise contact you related to any of these reasons or at your request.
If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.
Information Collected Upon Registration:
Contact List: When you request to be added to our brand contact list, we may ask you to provide personal information, such as your full name, user name, password, address, date of birth, email address, marital status, gender, telephone number and other information that you decide to provide us with, or that you decide to include in your profile. We may also work with third parties to supplement the information you provide with other data so that we may customize our offers to you.
Age and Identity Verification: If you elect to sign up to our brand contact list, for age and identification purposes, we may collect, and work with third parties to confirm your age and identity by using, your name, address, and date of birth.
Nonpersonal Aggregate Data/ Log Data: When you visit the Website, our servers automatically record information that your browser sends whenever you visit a website as Log Data. This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the websites you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Website and of our service, and for the Website’s technical administration.
Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Djarum Cigar reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Other Technologies: Other technologies used include clear GIFs. Clear GIFs also known as web bugs, beacons or tags, are small graphic images placed on a web page, web-based document, or in an e-mail message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or e-mail message.
Clear GIFs help us analyze our customers’ online behavior and measure the effectiveness of our websites and email communications. We work with certain service providers that help us track, collect, and analyze this information.
Clear GIFs on our websites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the websites. This information may include your computer’s IP address, your browser type, your Internet service provider (ISP), your operating system, date and time information, and other technical information about your computer. Clear GIFs in our emails may be used to track your interactions with those messages, such as when you receive, open, forward, or click a link in an email message from us.
We may also combine the information we collect from cookies and Clear GIFs with other information that we have collected from you. This information may be used for purposes of improving our websites, personalizing your online experience, tailoring our communications with you, and determining the effectiveness of our advertising.
Third Party Websites: From time to time, we may provide links to third party websites. These websites operate independently from Djarum Cigar, and may have their own privacy statements in place, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are unrelated to Djarum Cigar, we are not responsible for their content or any use of the websites.
How We Protect Personal Information
We use standard security measures on this website to help protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide on this website. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet.
We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and general marketing and advertising, direct marketing campaigns and product development, distribution and sales. We will share your personally identifiable information with these third parties and parties they may engage to support their efforts, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
Controlling “Spam” or Unsolicited Email: Djarum Cigar is concerned about controlling unsolicited commercial email, or spam. We are against the use of spam and will not sell, lease, or rent our email lists to third parties.
Law Enforcement: Djarum Cigar cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Djarum Cigar or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Your California Privacy Rights: If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email as provided below. Indicate in your email that you are a California resident making a “Shine the Light” inquiry.